Zedbaj Privacy Policy – Protecting Your Data Our Commitment

Zedbaj Gaming Limited ("Zedbaj", "we", "us") takes your privacy extremely seriously. This Privacy Policy explains how we collect, process, store, and protect the personal data of users on the zedbaj.vu website and its associated mobile applications ("Platform").

This policy applies to all members, visitors, and service users of the Platform. Zedbaj complies with applicable international privacy laws, including the European Union's General Data Protection Regulation (GDPR).

With This Policy Terms and Conditions and Responsible Gaming Policyare also recommended to be read together.

Zedbaj collects only the data necessary to provide its services. The table below outlines the categories of data collected:

Zedbaj collects data through various methods:

• Directly from you: During registration, KYC verification, support interactions, and profile updates.
• Automatically: Via cookies, log files, and web beacon technology during platform use.
• From Third Parties: From payment providers, identity verification agencies, and fraud prevention services.
• From Public Sources: From government records or public databases where legally required.

Zedbaj uses the data it collects for the following purposes:

• To create, manage, and verify accounts.
• To process deposits, withdrawals, and other financial transactions.
• To provide and improve gaming services.
• To prevent international money laundering (AML) and fraud.
• To provide customer service and support.
• To comply with legal obligations.
• To send marketing communications with your consent.
• To ensure the security of the platform.
• To monitor responsible gaming.

Zedbaj will never use your data beyond the purposes stated in this policy.

Zedbaj never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Partners: Only the information necessary to process transactions.
• KYC & Identity Verification Partners: Legal obligation.
• Fraud Prevention Services: For platform security.
• Law Enforcement Agencies: By court order or legal requirement.
• Game Software Providers: Minimum data required to operate the gaming services.

Zedbaj follows industry-standard technologies and processes to keep your data secure:

• 256-Bit SSL Encryption: All data transfers are encrypted.
• AES-256 Data Encryption: Stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): Additional security layer for account access.
• Firewall & Intrusion Detection: 24/7 monitoring system.
• Secure Data Centers: Data stored on ISO 27001-certified servers.
• Regular Security Audits: Periodic audits conducted by independent experts.

Please note that no data transmission over the internet is completely risk-free. You are responsible for keeping your account password secure.

Zedbaj uses cookies on the Platform. Cookies are small text files stored in your browser that help the Platform remember your preferences.

Cookies we use:

• Essential Cookies: Login sessions and security verification. These cannot be disabled.
• Functional Cookies: To remember language preferences and UI settings.
• Analytics Cookies: To understand how the platform is used (anonymized).
• Marketing Cookies: To show relevant offers (with your consent).

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.

Under GDPR and applicable international privacy laws, you have the following rights:

Zedbaj strictly prohibits use of the Platform by anyone under the age of 18. We do not knowingly collect data from minors.

If a minor is found to have created an account, it will be immediately closed and any collected data will be deleted.

If you believe your child has created a Zedbaj account, please notify our support team immediately.

Zedbaj retains data only for as long as necessary or legally required:

• Account Information: For the duration of the active account + 5 years after closure (in accordance with AML regulations).
• Transaction Records: At least 5 years (as required by financial regulations).
• Gaming History: 3 years for responsible gaming monitoring.
• Support Contact: 2 years after resolution.
• Marketing Data: Until opt-out or 3 years from the last interaction.

Zedbaj is an international platform with servers located across multiple countries. Your data may be processed or stored outside your home country.

For any international data transfers, Zedbaj ensures that:

• The recipient country or organization provides adequate data protection.
• EU Standard Contractual Clauses or equivalent safeguards are in place.
• Encryption is active during all data transfers.

Zedbaj may update this Privacy Policy from time to time. For any significant changes:

• A notification will be sent to your registered email.
• A notification will be shown when you log in to the platform.
• The last updated date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the Support button on the platform
• Time: 7 days a week, 24 hours a day

We typically respond within 72 hours. For more complex matters, a formal response will be provided within 30 business days.